Everything you need to know about shopping with Subhadra Shakti Bazaar
Subhadra Shakti Bazaar is an e-commerce platform developed by the Mission Shakti Department, Government of Odisha. It is a dedicated marketplace that showcases and sells products handcrafted and produced by Women Self-Help Groups (WSHGs) from across Odisha. Every purchase on this platform directly supports the livelihood of women artisans, farmers, and entrepreneurs in the state.
All products on Subhadra Shakti Bazaar are made and supplied by Women Self-Help Groups (WSHGs) operating under Mission Shakti, Government of Odisha. These are groups of ten to fifteen women from villages, towns, and tribal communities across Odisha, engaged in farming, weaving, food processing, handicrafts, and more.
Yes. Subhadra Shakti Bazaar is an initiative of the Mission Shakti Department, Government of Odisha. It is built with the mission of providing SHG women a credible, sustainable, and accessible digital marketplace ensuring that their products reach buyers across India without any middlemen.
Every transaction on Subhadra Shakti Bazaar goes directly towards the earnings of the SHG women who produced the item. By choosing to buy here, you are not just purchasing a product you are investing in a woman's financial independence, her family's wellbeing, and the preservation of Odisha's rich cultural and artisanal traditions.
Subhadra Shakti Bazaar works with the full ecosystem of Mission Shakti institutions, including Cluster Level Forums (CLF), Gram Panchayat Level Federations (GPLF), Area Level Federations (ALF), Block Level Federations (BLF), and District Level Federations (DLF) together forming one of the largest women-led institutional networks in India.
The Bazaar was established to create a direct and sustained market linkage for women entrepreneurs across Odisha eliminating middlemen, ensuring fair and competitive prices for their goods, and building long-term economic empowerment for SHG women and their families.
While you may browse the platform freely without an account, creating a free account is recommended for a smoother experience. It allows you to track your orders, save your delivery addresses, and maintain a record of your purchase history.
Placing an order is simple. Browse through our product categories, select the item you wish to purchase, add it to your cart, and proceed to checkout. You will be guided through entering your delivery details and completing payment in a few easy steps.
Yes, absolutely. Subhadra Shakti Bazaar welcomes bulk orders and corporate gifting enquiries. Our products ranging from organic food items and handloom textiles to handicrafts and eco-friendly goods make for meaningful, authentic gifts. Please write to us at (contact email ****) or call our helpline for bulk order assistance.
Orders may be cancelled within 24 hours of placement, provided they have not yet been dispatched. To cancel, please log into your account and raise a cancellation request, or contact our customer support team promptly. Once an order has been shipped, cancellation will not be possible and the return policy will apply instead.
Subhadra Shakti Bazaar currently delivers across all states and union territories within India. We do not offer international shipping at this time. We are continuously working to expand our reach and will notify our customers when international delivery becomes available.
Delivery timelines depend on your location and the nature of the product ordered. As a general guideline:
Shipping charges, if applicable, are calculated at checkout based on the delivery location and order weight. Orders above a certain value may qualify for free shipping. Please check the product page or your cart summary for applicable shipping information.
Once your order is dispatched, you will receive a confirmation message with a tracking number and a link to monitor your shipment in real time. You may also track your order by logging into your account on the Subhadra Shakti Bazaar platform.
Yes. Every product listed on Subhadra Shakti is produced by verified Women Self-Help Groups under Mission Shakti, Government of Odisha. Each item is a reflection of authentic craftsmanship, local raw materials, and traditional knowledge passed down through generations. We do not list mass-manufactured or third-party commercial products.
All food products available on Subhadra Shakti Bazaar are produced hygienically by trained SHG women and comply with applicable food safety standards. Products carrying certifications such as FSSAI registration will have their licence details mentioned on the product page. We encourage you to read product descriptions carefully for ingredient and storage information.
Subhadra Shakti offers a wide and growing range of products, including:
The Bazaar offers a rich and diverse range of products across two broad categories. Farm and forest produce includes items such as hand-pound red rice, raw forest honey, millets and traditional pickles. Non-farm artisanal products include Sabai grass crafts from Mayurbhanj, golden grass items from Kendrapara, Phula Badi from Keonjhar, and Pattachitra paintings each one a reflection of Odisha's living cultural heritage.
Products are available for purchase through the official online platform at www.subhadrashaktibazaar.com. Physical retail is available at the flagship Bazaar in Bhubaneswar, with further stores being developed across the state.
The online platform delivers pan-India, allowing buyers from across the country to access authentic Odisha-made products directly from the women who produce them. Physical Bazaar outlets are currently being established at key locations within Odisha, with the goal of expanding reach and visibility for local artisans statewide.
Subhadra Shakti Bazaar accepts a range of secure payment options, including:
Yes. Subhadra Shakti Bazaar uses industry-standard SSL encryption and a trusted payment gateway to ensure that your financial information is fully protected. We do not store your card or banking details on our servers.
Once a refund is approved following a return or cancellation, the amount will be credited back to your original payment method within 7-10 business days, depending on your bank's processing time. You will be notified by email or SMS at each stage of the refund process.
We want you to be completely satisfied with your purchase. If you receive a product that is damaged, defective, or significantly different from what was described, you may raise a return request within 7 days of delivery. Please ensure the item is unused, in its original packaging, and accompanied by proof of purchase when initiating a return.
Please note that perishable food items and personalised or made-to-order products are not eligible for return unless they arrive in a damaged or defective condition.
To raise a return or exchange request, please log into your account, navigate to your order history, and select the relevant order. Click on 'Request Return' and provide a brief description along with photographs of the issue. Our customer support team will review your request and respond within 48 business hours with the next steps.
For further assistance, you may also reach us at (contact email) or our helpline number (XXXXX XXXXX).
