Shipping Policy

Thank you for shopping with Subhadra Shakti Bazaar. We are committed to delivering products handcrafted by women entrepreneurs and self-help groups across Odisha to your doorstep with care and transparency. Below is our Shipping Policy to guide you through our shipping process:

1. Shipping Timeline

We aim to deliver your orders within 7 to 10 business days from the date of order confirmation. Please note that delivery timelines may vary based on factors such as product availability, shipping destination, and unforeseen circumstances. We strive to keep you updated regarding any changes to the delivery timeline.

2. Shipping Partners

We work with multiple trusted shipping partners to ensure efficient, safe, and timely delivery of your orders.

3. Order Tracking

Once your order is shipped, tracking information will be shared with you. You can use this information to monitor the status of your order and estimate the expected delivery date.

4. Shipping Charges

Shipping charges may vary depending on factors such as the shipping destination, order weight, and chosen shipping method. During checkout, the applicable shipping charges will be displayed before payment confirmation.

We may also offer:

  • Free shipping during promotional periods
  • Discounted shipping on selected products
  • Free delivery for orders above a certain value

Please refer to the checkout page for shipping charges applicable to your order.

5. Shipping Address

Please ensure that you provide accurate and complete shipping details, including:

  • Recipient’s full name
  • Contact number
  • Complete delivery address with PIN code

We will not be responsible for delays or non-delivery caused by incorrect or incomplete address information.

6. Delayed Shipments

While we make every effort to ensure timely deliveries, certain situations beyond our control may cause delays, including:

  • Weather conditions
  • Transport disruptions or strikes
  • Natural calamities
  • Unexpected operational challenges

In such cases, we will do our best to keep you informed and work towards a timely resolution.

7. Multiple Shipments

If your order includes multiple items, they may be shipped separately to ensure quicker and more efficient delivery. Separate tracking information will be provided for each shipment.

8. International Shipping

We do offer international shipping services through our trusted logistics partners. Additional shipping charges, customs duties, or taxes applicable to international orders will be communicated after the order is received and confirmed.

9. Returns Due to Non-Delivery

If your order is not delivered within the specified timeframe, please contact our customer support team. We will:

  • Initiate an investigation with the shipping partner
  • Attempt to locate your package
  • Assist you with the next steps for resolution

If the package is not delivered due to reasons beyond our control, we will guide you through the necessary support and resolution process.

For any further assistance or queries related to shipping, please feel free to contact our customer support team at (email address).

Thank you for choosing Subhadra Shakti Bazaar for your shopping needs. We look forward to serving you with the best possible shipping experience.